Introduction Brief overview of Fitbox Journey IQ. Mention of its foundation on the Active Campaign platform. 2. CRM & Contact Management Description of the CRM capabilities of Journey IQ. Emphasis on the synchronized integration with Fitbox. 3. Customizing the Dashboard Demonstration of how to modify member information display. Introduction to the saved search feature. 4. Deep Dive into Member Data Detailed exploration of individual member profiles. Explanation of communication history, recent activities, and more. 5. Email Marketing Capabilities Highlighting the dual functionality: automation and email marketing. Brief overview of using Fitbox branding in campaigns. Mention of resources at Active Campaign University. 6. Automations Deep dive into the core feature: automations. Walkthrough of various automation sequences like the trial offer, follow-up, and more. 7. Future Developments Discussion about upcoming automation enhancements. Open invitation for user suggestions. 8. Support and Feedback Encouragement to connect with Fitbox for suggestions, queries, or feedback. Summary for the “Fitbox Journey IQ” Video “Fitbox Journey IQ” is a comprehensive tool designed to streamline and optimize the customer journey for fitness centers. Built on the Active Campaign platform, this tool combines robust CRM capabilities with powerful automation features. The video delves into various aspects of the platform, including the customization of the dashboard, email marketing capabilities, and a range of automations from trial offers to onboarding sequences. With a forward-looking perspective, the video also touches on potential future developments and improvements, inviting viewers to contribute with their suggestions and feedback. Overall, Fitbox Journey IQ emerges as a holistic solution for enhancing member experiences and simplifying operations for fitness centers.